Public Awareness of the Office

The Office has published the most recent Public Awareness Report, 2016/17.

The Office measures its performance against a range of targets in its Balanced Scorecard. The results from this survey are used to monitor performance on three targets in the “Maintain Impartiality and Independence in dealing with complaints” key area. This year the Office met two of these targets:

Maintain a level of at least 85% public awareness of the Office

  • Target met as 88% of respondents had heard of the Police Ombudsman

Maintain a level of at least 80% awareness of the independence of the Office

  • Target met as 85% of respondents that had heard of the Police Ombudsman were aware that he is independent from the police

Maintain a level of at least 80% confidence that the Office deals with complaints in an impartial way

  • Target not met as 79% of respondents that had head of the Police Ombudsman were confident that he deals with complaints in an impartial way

 

​Additional tables showing responses to the key questions by gender, age and community background of respondents is available in the accompanying excel spreadsheet.

The next annual report on public awarness will be published early 2018.

 

Related Links

Accompanying excel spreadsheet

 

Contact Us

By letter:

Research and Statistics Team
11 Church Street
Writers Square
Belfast
BT1 1PG

 

By phone:
028 9082 8634
By Email:
info@policeombudsman.org

 

If you have any comments, suggestions or questions about the statistics produced by the Office, we would be happy to hear from you through our feed back form.

 

Trends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complaint-Statistics-in-Northern-Ireland#sthash.264il5Tp.dpufTrends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14.
Trends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complaint-Statistics-in-Northern-Ireland#sthash.264il5Tp.dpuf

Trends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complaint-Statistics-in-Northern-Ireland#sthash.264il5Tp.dpuf

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